Joule JarSupport

Terms of Use

Joule Jar by Joule Kids LLC · Effective November 10, 2026

These Terms are an agreement between you and Joule Kids LLC, a Texas limited liability company (“Joule Kids,” “we”), about your use of the Joule Jar app (the “App”). By using the App you agree to these Terms. If you do not agree, please don't use the App.

1. Who may use the App

The App is set up and managed by a parent or legal guardian who is at least 18 years old (or the age of majority where you live). Children may use the kid areas of the App only with that adult's permission and supervision. You are responsible for how the App is used on your device.

2. License

We grant you a personal, non-exclusive, non-transferable, revocable license to use the App on Apple-branded devices you own or control, for your family's non-commercial use, as permitted by Apple's Usage Rules. You may not copy, modify, reverse engineer, resell, or redistribute the App or its content, except as the law allows.

3. Prizes are your family's choice

Joule Jar suggests ideas; it does not provide, ship, or pay for prizes. You choose which prizes are turned on and decide whether, when, and how any prize is given. Please consider your child's age, health, food allergies, dietary needs, and safety before offering any treat or activity. Activities should be supervised by a responsible adult.

4. Your content

Names, lists, custom tasks, and custom prizes you enter stay on your device and remain yours. Please don't enter anything unlawful or anything that identifies a child beyond a first name or nickname.

5. Our content and trademarks

The App, including its characters (such as Joules), artwork, music, voice recordings, text, and software, is owned by Joule Kids or its licensors and protected by intellectual-property laws. “Joule Jar,” “Joules,” and “Joule Kids” are trademarks of Joule Kids LLC. Third-party components are used under their licenses (see Grown-ups › About › Credits).

6. Purchases

Free trial. The App is free to download and includes a 7-day free trial of all features, started with Apple's free "7-day Trial" in-app item. The trial is tied to your Apple ID and can be used once. Nothing is charged automatically when it ends.

One-time purchases. To keep using the App after the trial, a parent may buy "Joule Jar" (for one child) or "Joule Jar Plus" (up to six children, Progress, and the Joule Room). Owners of "Joule Jar" may buy "Upgrade to Plus." These are one-time, non-subscription purchases. If you don't buy one, children can't play or open new prizes after the trial, and your family's saved history stays on your device.

Purchases are sold by Apple, behind a grown-up check, under Apple's terms, and may be shared with your Family Sharing group. Use "Restore purchase" in the Grown-ups area to restore them on a new device. Prices are shown in the App Store before you buy. Refund requests are handled by Apple.

7. Disclaimers

The App is provided “as is” and “as available.” To the fullest extent permitted by law, Joule Kids disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. The App is a family motivation tool, not medical, psychological, or educational advice.

8. Limitation of liability

To the fullest extent permitted by law, Joule Kids will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, arising from your use of the App. Our total liability for any claim is limited to the greater of the amount you paid for the App in the 12 months before the claim or US $10. Some places don't allow these limits, so they may not apply to you.

9. Changes and termination

We may update the App or these Terms. If we make material changes, we will update the date above. You may stop using the App at any time by deleting it.

10. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. Any dispute will be brought in the state or federal courts located in Dallas County, Texas, unless the law where you live requires otherwise.

11. Apple App Store terms

12. Contact

support@joulekids.com
Joule Kids LLC, 5473 Blair Rd Ste 100-974747, Dallas, TX 75231, USA